Home Resource Center Acne Prone Skin

Progress Photo Guidelines

Updated on Apr 04, 2025

As discussed in your initial visit, we require weekly progress pictures for the first six weeks. We use the photos to assess your skin and adjust your routines as needed. You will text the photos to 214.466.8515. After six weeks, the Résolu team will set the desired frequency moving forward. Please send your first progress photos seven days after starting the product line. Here are a few tips for ideal pictures:

  • Do not take photos outdoors or in the car. Take them indoors in good, even lighting so that there aren't any shadows. Direct sunlight and shadows blur out your pores.

  • Take your photos in the same location and lighting so that photos are consistent from week to week.

  • Don't use the forward-facing selfie camera on your phone. Please turn your phone around and use the camera on the back as it is a higher-quality camera. Even better if you can have someone take the photos for you!

  • Always send a center view, left profile, and right profile.

  • Do not use any type of filter or editing.

  • Take your photos BEFORE cleansing and applying any other products.

  • Before you send the photos, please zoom in to see if you can see the fine details of your pores. This is what we will do when assessing them. If you cannot see the details of your pores, neither can we.

 

Photo Example - Washed Out Skin / Blurred Pores:

Here's an example of standing too close to window. The natural lighting is so strong that it washes out the skin tone and blurs the pores.

The next photo was taken in a bathroom without harsh overhead lighting. In this lighting you can accurately see her skin tone, texture, and pore quality.

 

Photo Example - Shadows:

Here's an example of shadows from uneven lighting. The shadow in this lighting makes the skin quality on the cheek areas impossible to interpret.

The next photo was taken so that there aren't any shadows. Look at the difference!

 

Photo Example - Glare:

Here's an example of a harsh glare on the skin from strong indirect or direct lighitng. The glare makes it impossible to see the pores.

The next photo was taken with softer light so that there isn't a glare.