Frequently Asked Questions
General Questions
Most of our clients start to see initial results in as little as two weeks. It's important to remember that transforming your skin will take time. Most clients have accumulated years of damage so it will take months, not weeks, to see fully transformative results.
Yes, we have male clients who have had excellent skin transformations. In fact, they usually see results faster than our female clients due to lack of mineral makeup use. Bring your husband, brother, son, boyfriend, father or any other men you know along for the ride.
We focus on therapeutic, transformative treatments in our Dallas studio. These services primarily include microneedling, dermaplaning, and superior medical exfoliation treatments.
Yes. We have pregnancy safe products.
Yes. We have grown our business on referrals and will say thank you with a gift card or product discount for each referral you make.
At-Home Products
We have our own line of products under the Résolu Method brand.
Our proprietary product line can be purchased via Résolu Method either in person or our website, after you have received an initial consultation (in-person or virtually).
Our customers spend on average between $180 and $250 per month on at-home skincare products. This monthly cost is based on the initial product purchase after your first consultation in addition to the average replenishment cost, amortized over the course of a year.
We offer installment plans via Shopify Installments and AfterPay.
Yes, our products are safe for people with sensitive skin. If any product contains fragrance, we use vanilla.
Yes, our results are driven by our at-home products. We use treatments to amplify the results of our at-home skincare products. All Résolu customers will use at-home products.
Virtual Customers
Yes, you can.
Over 70% of our customers are considered virtual clients, located across the country and even internationally.
You will submit photos before your initial video consultation and weekly photos once you start. We teach you how to take high-quality photos that can be read by our team. We use these photos to build your program and make routine adjustments.
We can ship advanced treatments to you that can be done in your home. You will schedule a virtual consultation and one of our estheticians will instruct you how to perform the treatment over a video call.
There will be occasional video calls, but the primary method of communication will be via text message.
Wedding Preparation
Yes, we have had the privilege of working with hundreds of brides. Some have come to us a year before and some have come to us only months before.
We have a specific process that includes advanced treatments and at-home products to make sure they look their VERY BEST on the wedding day.
Yes! We have many mother/daughter clients, and even offer a special bridal package for the mother of the bride. We would be thrilled to get both the bride and her mother wedding-ready.
Yes, we have bridal packages for both Dallas-based and virtual clients. The package offers significant value in treatments and a small discount on at-home products. Please visit our Résolu Brides page to see previous transformations and learn more.